Citizen's Advice helping hundredsof people to free themselves of debt

1066 Citizen's Advice helped 1,124 clients with debts totalling £4,607,099 in the space of a year.

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The figure was revealed in the recently published Annual Report.

The help is given by volunteers, mostly on a face to face basis.

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Debt formed the vast majority of enquiries dealt with, but they also dealt with other issues, including employment, benefit and housing.

It is estimated that for every £1 invested in the CAB it saved the local authority £5,45 and the Government £2.95.

Volunteers generated a total of £202,717 in wider economic and social benefits.

1066 Citizen’s Advice are in a strong place going forward with chief executive Tracy Dighton, having completed a consultation with staff, stakeholders and partners to develop a new three year Business Development Plan.

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But Chairman Marc Turczanski warned: “The current national picture is very troubling. We are seeing unprecedented levels of increasing debt, poverty and deprivation. We are also in the midst of a local and national housing crisis.

“All of this will affect the health and well-being of a growing proportion of the UK’s population.

“Citizens Advice 1066 staff and volunteers from Board to frontline are fully aware of these challenges and the need for a strong, accessible and responsive bureau.

“Although I have little doubt that the challenges will continue over the coming twelve months, I am very confident that Citizens Advice 1066 will continue to respond to these challenges well but above all else ensure that we are fully available when we are needed most.”

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Chief Executive Tracy Dighton said: “We began to prepare for the roll out of Universal Credit in Hastings towards the end of the year. A particular focus is the risk and actuality of homeless-ness that has been seen by bureaux in the national roll out of Universal Credit.

“Academic evaluation of the FADES (First Aid for Debt East Sussex - a project led by Citizens Advice 1066 for the consortium of five bureaux across the County) has shown debt reduction and positive health outcomes for clients.”

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