A new menu has been introduced by hospital bosses in a bid to improve the variety of food on offer – and it appears to have gone down a treat with patients.
East Sussex Healthcare NHS Trust, which runs The Conquest in Hastings and Eastbourne’s DGH, decided to increase the choice available to patients as part of wider changes to its catering service.
And, as Michele Clements, facilities manager – catering services, explained, it is proving popular.
She said: “We have introduced the new patient meal service in both our main hospitals and patients really do like the variety and choice.
“There are 17 main courses and 13 desserts plus a wide range of light bites, salads and sandwiches to choose from each day for every lunch and supper.
“This choice of meals is far more extensive than in the past and will help make a positive contribution in their treatment and recovery and is part of the trust’s continued efforts to improve the quality of the patient experience.
“Patients are very complimentary about the choice and quality of the meals. Before we introduced this new meal service we extensively tested and sampled these new meals with patient representative groups, nursing staff, dieticians and East Sussex Healthwatch with an overwhelming level of positive satisfaction.”
The Trust’s catering services team have partnered with a company called Steamplicity which also supplies meals to around 40 NHS Trusts across the country.