WHSmith has denied rumours it will be making redundancies after installing a self-service machine at its Devonshire Road store in the near future.
Residents reacted with anger to the claims on social media earlier this week, with many condemning the shift towards machines replacing employees.
But, when approached by the Observer, the company denied the rumours and said the new checkout would not affect staff levels.
A company spokesman said: “We can confirm that a new self service checkout will be installed in the WHSmith Bexhill store, this will not however impact staff levels within the store.”
However, people commenting on the popular Bexhill-on-Sea Facebook group were less than impressed with the idea.
Sandra Parrott said: “Personally I hate self service tills and avoid using them. It’s much nicer to be able to interact with the person behind the till!”
Claire Erridge wrote: “I understand it makes it quicker for people in a rush but not at the expense of staff especially experienced staff!”
And Rob Wilson commented: “I avoid using self-service tills purely on the principle that they’re taking a job away from a person.”
If you are an employee at the store and would like to share your views, get in touch by calling Jack Duggan on 01424 856785 or emailing firstname.lastname@example.org.
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