National recognition for Bexhill care home

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Residents at a care home in Bexhill are celebrating after it performed strongly in a nationwide survey.

The results, launched on Wednesday, show Ardath care home was given an overall performance rating (OPR) score of 915 out of 1,000. Now in its third year, the Your Care Rating survey is the country’s largest and most authoritative survey of care home residents.

The nationwide survey gives residents a voice, putting their care at the heart of understanding more about how well care homes perform.

More than 21,000 residents in 1,034 care homes across the UK took part.

Each care home was given an overall score based on resident feedback across four broad themes; Staff and Care, Home Comforts, Choice and Having a Say, and Quality of Life. Ardath care home achieved scores of 958 for Quality of Life and 923 for Staff and care meaning the residents of Ardath highly rates the standard of care they receive.

Yusuf Lusiba, Manager at Ardath care home said: “It’s great that our residents value the care they receive at Ardath.

“Our scores across the four themes are really positive, which shows that life for our residents is happy and fulfilling.

“Families can also see at a glance which care homes are committed to raising standards and being transparent as they take part in the survey.

“Every care home resident should be able to speak up about their care and this is what the Your Care Rating survey does – it gives them a voice.”

The Sussex Housing and Care owned home has a strong emphasis on involving residents and getting their regular feedback on the service, to make sure the home is continuously improving and meeting their needs. For example, there is a monthly residents council meeting where residents get together to discuss areas of the service.

The survey was compiled by leading research company Ipsos MORI with input from the care home operators taking part, plus the National Care Forum and Care England.

This means the survey is the most authoritative of its type, and is also the country’s largest, capturing more views of residents than any other.

All of this year’s results for every care home surveyed are displayed on the Your Care Rating website (www.yourcare
rating.org). The website also shows how homes that took part in the survey last year performed.