Normal service as soon as possible
Major improvements to Rother District Council's technology infrastructure are taking place over the next few weeks. The improvements will provide significantly more storage capacity and much improved back-up and data security arrangements to support future development of services.
Rother staff have undertaken a great deal of preparatory work, outside normal working hours to minimise disruption to services. However, periodic, scheduled downtime of services that are reliant on the technology will be necessary for up to 3 weeks from 13 November whilst Rother's Technology team work with suppliers on the implementation.
It is anticipated that a limited number of Services will be affected at any one time but there may be a short disruption to some services whilst these essential works are undertaken.
Derek Stevens, the Council's Chief Executive said, "The majority of our residents will not be affected by these works but I would apologise in advance for the inconvenience anyone may suffer due to any delay in dealing with their enquiry or service request. These improvements are essential if the Council is to continue to provide quick and efficient services to the public and to ensure we have the capacity to deal with future service developments."