Residents’ tears over closure

Ancaster Court, Bexhill. SUS-151126-093932001
Ancaster Court, Bexhill. SUS-151126-093932001

Residents living in a Bexhill nursing home have been left in tears after being told they have to leave the home - possibly just days before Christmas.

The 40 residents of the Bupa-run Ancaster Court Nursing Home have been given notice to leave as the home is to close.

The Observer understands Bupa is working towards a closing date of December 18. However the company stressed it would not shut until alternative accommodation has been found for all residents.

One person who contacted the Observer, who did not want to be identified, said the announcement had caused distress among those living at the Hastings Road home - some of whom have dementia.

He said: “Some residents have been there over 12 years.

“Residents have been crying, families have been getting upset.

“And they (Bupa) want to keep it below the radar, because it’s not good press.”

The Observer understands that efforts are being made to redeploy the 70 members of staff to other Bupa homes.

Otherwise staff will find themselves out of a job – two days before Christmas.

A source told the Observer: “The staff’s last day will be December 23.

“For a caring profession, it’s not very caring.”

The Observer was told that a decision was made to close the home after the sale of the Victorian building fell through.

The source added: “It needs an upgrade.

“They think it’s not fit for purpose.”

But a spokeswoman for Bupa said Ancaster Court ‘no longer fits with our future plans’.

She added it was in ‘the best interests of our residents’ to close the home but stressed no closure would take place until new places were found.

Kay Cox, area director for Bupa Care Homes, said: “Following a detailed review, we have decided unfortunately Ancaster Court no longer fits with our future plans.

“We have looked hard at all of the options, but very reluctantly have decided it’s in the best interests of our residents to close Ancaster Court.

“Our residents’ welfare is always our number one priority and we are working closely with families and our local care partners to find appropriate new homes for them.

“I assure everyone that the home will not close until we have found new homes for our residents.”

Describing Ancaster Court, the Bupa website says ‘our highly trained and skilled staff are dedicated to making sure that all of our residents’ needs are met’ and the home provides ‘high quality nursing care, nursing dementia care, convalescence, palliative care and also respite’.

The Care Quality Commission gave Ancaster Court a positive report following its last inspection in April, 2014.

* Don’t miss out on all the latest breaking news where you live.

Here are four ways you can be sure you’ll be amongst the first to know what’s going on.

1 Make our website your homepage at

2 Like our Facebook page at

3 Follow us on Twitter @BexhillObs

4 Register with us by clicking on ‘sign in’ (top right corner). You can then receive our daily newsletter AND add your point of view to stories that you read here.

And do share with your family and friends - so they don’t miss out!

The Bexhill Observer – always the first with your local news.

Be part of it.