Chichester District Council named as the most improved council in Sussex

The news is thanks to a study by Claims.co.uk which analysed the number of complaints towards Sussex-based councils from 2016 to 2022 and determined that the West Sussex district council has improved by 6.77 per cent more than Rother District Council, its nearest rival.

With a significant 48 per cent decrease in the number of complaints received, Chichester District Council has improved the most with two complaints fewer per 10,000 residents over the years.

Chichester’s closest West Sussex council was Horsham which improved by 29.09 per cent, with Mid Sussex (15.69 per cent) seventh on the list and Arun (5.71 per cent) ninth.

The study did not, however, provide good news for three West Sussex councils that worsened: Crawley Borough Council (-12.20%), West Sussex County Council (-15.65%), and Worthing Borough Council (-31.9%).

The full list can be seen below.

1 Chichester District Council

-48.00%

2 Rother District Council

-41.33%

3 Hastings Borough Council

-40.00%

4 Eastbourne Borough Council

-35.37%

5 Horsham District Council

-29.09%

6 Brighton and Hove City Council

-28.70%

7 Mid Sussex District Council

-15.69%

8 Wealden District Council

-12.50%

9 Arun District Council

-10.17%

10 East Sussex County Council

-6.30%

11 Adur District Council

-5.71%

12 Crawley Borough Council

13.89%

13 West Sussex County Council

18.56%

14 Worthing Borough Council

46.88%

15 Lewes District Council

66.67%