McDonald’s is opening more than 280 restaurants for walk-in takeaway service - with new rules for customers

Wednesday, 24th June 2020, 12:47 pm
Updated Wednesday, 24th June 2020, 12:47 pm
A limited menu will be available to order (Photo: Shutterstock)

After reopening all of its drive throughs earlier this month, McDonald’s has announced plans to open more than 280 branches for walk-in takeaway service.

The takeaway service will launch at locations across the UK from Wednesday (24 June), including several restaurants in Leeds, Sunderland, Sheffield and Liverpool.

What safety measures will be in place?

As of 24 June, people will be able to walk into McDonald’s branches around the UK and pick up their food.

McDonald’s has warned that its restaurants may look a little different inside, and that food orders may take slightly longer than normal, as its teams adjust to new working procedures.

The fast food chain has introduced a number of new safety measures as it rolls out its walk-in takeaway service.

These are the changes customers can expect:

  • Clear signposting and floor-markings to create a one-way system around restaurants where possible
  • A limited number of people to be allowed inside at one time as part of efforts to adhere to social distancing guidance. This will vary across different restaurants depending on their size and layout. Customers will be welcomed inside when a space becomes available
  • Customers will be asked to sanitise their hands on entry at newly installed cleaning stations at all restaurants
  • Fewer self-order screens will be available and those that are in use will be sanitised at least every 30 minutes. Customers can also order via the My McDonald’s app
  • Customers are encouraged to visit alone to collect their food where possible
  • Restaurant seating areas, customer toilets, lifts, recycling points, play and digital play areas will all remain closed
  • Customers are asked to use contactless payment methods and cap their spend at £25, where possible

McDonald’s has asked customers not to visit if they feel unwell.

These safety measures come following a number of changes that have already been introduced at reopened drive through and McDelivery restaurants.

Such changes include perspex screens installed in the kitchens, service areas and drive through windows, disposable gloves for staff in customer and courier facing positions, and face coverings for staff.

What’s on the menu?

Restaurants have reopened with fewer staff on each shift, reduced menus and reduced hours, with branches open from 11am to 10pm.

While only a limited menu is available, it still includes the bulk of McDonald’s favourites, including the Big Mac, McChicken sandwich, chicken McNuggets, filet-o-fish, fries, mozzarella dippers and McFlurry’s.

McDonald’s is continuing to encourage customers to use the My McDonald’s App to view the menu, order and pay before arrival.

The full list of options on the reduced menu can be viewed online.

Can I order breakfast?

McDonald’s announced that it will bring back its breakfast menu in 42 branches from Wednesday 24 June.

However, fans will have to make do with a reduced menu for the time being, with no porridge, bagels or breakfast wraps on offer.

But the revised menu will include all of the classics, with customers able to enjoy favourites including McMuffins, hash browns and pancakes.

If the breakfast trial proves successful, McDonald’s will roll out the menu nationwide in July.

Which restaurants are open?

To find if your local McDonald’s branch is open, visit the McDonald’s website and enter your postcode to see which services are available.